Privacy Policy Beam Logistics
Effective Date: 29th March, 2025
At BEAM Logistics (“BEAM,” “we,” “our,” or “us”), we are committed to safeguarding the privacy and security of our users, customers, and business partners. This Privacy Policy explains how we gather, utilize, share, and protect both personal and non-personal information of individuals who visit our website, engage with our services, or communicate with us.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
1. Information We Collect
To enhance and deliver our logistics services efficiently, we gather various types of data, which may include the following.
a. Information You Provide to Us
When you interact with BEAM Logistics, you may provide information, including but not limited to:
- Contact Information: Name, company name, contact information, and physical address when you fill out forms, request services, or communicate with us.
- Service-Related Information: Shipment details, cargo specifications, pickup and delivery addresses, and any other information necessary to process logistics services.
- Account Registration Information: If you create an account with us, we may collect login credentials, preferences, and other related data.
- Payment and Billing Information: If you make payments through our website or service, we may collect payment details such as credit/debit card information or other billing details. Payment processing is handled by third-party providers in compliance with industry security standards.
- Customer Support Communications: Any correspondence, inquiries, feedback, or disputes you share with us.
b. Information We Collect Automatically
When you use our website, we automatically collect certain data to improve functionality and enhance user experience:
- Log Data: Includes information like operating system, IP address, browser type, referring URLs, pages visited, and timestamps of interactions with our site.
- Cookies & Tracking Technologies: We use cookies and similar tracking tools to collect behavioral data, improve navigation, and personalize your experience. You can control cookie preferences through your browser settings.
- Device Information: Information about the type of device used to access our services, screen resolution, and browser configurations.
c. Information from Third-Party Sources
We may receive additional information from:
- Business partners, carriers, and service providersto facilitate logistics operations.
- Publicly available databasesto verify customer identities and business legitimacy.
2. How We Use Your Information
We process collected information for the following purposes:
- Service Delivery: To fulfill logistics requests, manage shipments, provide quotes, and coordinate transportation services.
- Customer Support & Communication: To respond to inquiries, process requests, and provide important service updates.
- Account Management: To create, maintain, and secure user accounts and profiles.
- Payment Processing: To facilitate transactions and maintain payment records.
- Website Analytics & Performance Monitoring: To analyze visitor behavior, improve user experience, and optimize content.
- Marketing & Promotional Activities: To send newsletters, special offers, and service-related communications (with opt-out options available).
- Security & Fraud Prevention: To protect against fraudulent activity, unauthorized access, and security threats.
- Legal & Regulatory Compliance: To meet our obligations under applicable laws, regulations, and industry standards.
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, your information may be shared in the following situations:
a. With Service Providers & Business Partners
We work with trusted third-party vendors who assist us with:
- Logistics operations (e.g., freight carriers, shipping partners)
- Payment processing and financial transactions
- IT support and cybersecurity measures
- Marketing and advertising services
- Customer support and communication tools
These third parties are contractually obligated to handle your data securely and only use it for specified purposes.
b. Compliance with Legal Obligations
We may disclose information when required to:
- Comply with a legal request, court order, or regulatory investigation
- Protect the rights, property, or safety of BEAM Logistics, its users, or the public
Prevent fraud, data breaches, or other unlawful activities
c. Business Transfers & Corporate Transactions
If our company undergoes a merger, acquisition, asset sale, or reorganization, your information may be passed on to the succeeding entity, ensuring it remains protected under the same privacy standards.
4. Data Security & Retention
At BEAM Logistics, we prioritize data security and employ industry-standard measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction.
These measures include encryption to ensure secure data transmission and encrypted payment processing, as well as strict access controls that limit data access based on role-based permissions. Additionally, we conduct regular security audits to monitor for vulnerabilities and enhance overall system protection.
When it comes to data retention, we only store personal information for as long as necessary to fulfill contractual obligations, support business operations, comply with legal and regulatory requirements, and resolve disputes. Once the data is no longer needed for these purposes, we take appropriate steps to securely delete or anonymize it.
5. Your Privacy Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access & Correction: Request a copy of your data or correct inaccurate information.
- Data Deletion: Request the deletion of your personal data, subject to legal exceptions.
- Opt-Out of Marketing: Unsubscribe from promotional emails via the opt-out link in emails.
- Cookie Management: Adjust your cookie preferences in browser settings.
To learn more or exercise any of these rights, please contact us at hello@beam1st.com.
6. Third-Party Links & External Websites
Our website may include links to external sites operated by third parties. Since we do not control their privacy practices, we advise you to review their policies.
7. Changes to BEAM Logistics Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in legal requirements, business operations, or security enhancements.
When updates occur, we will post the revised version on our website, update the “Effective Date” at the top of the policy, and, if the changes significantly impact how we use your data, provide direct notifications to affected users.
By continuing to use our services after these updates, you acknowledge and accept the revised Privacy Policy. We recommend checking this page regularly to stay updated on how we safeguard your information.
BEAM Logistics Inc SMS Terms and Conditions / Privacy Policy
BEAM Logistics Inc respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
– Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
– Data Usage: We use your data solely for sending messages regarding answering contractors questions, we use the SMS service for internal communication only.
– Data Security: We protect your data with secure storage measures to prevent unauthorized access.
– Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
– MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
– Messages are recurring, and message frequency varies.
– Contact BEAM Logistics Inc at (484) 288-2968 or hello@beam1st.com for HELP or to STOP receiving messages.
– Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to hello@beam1st.com or (484) 288-2968. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
– You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
– Non-Sharing Clause: We do not share your data with third parties for marketing purposes. BEAM Logistics Inc will not sell, rent, or share the collected mobile numbers.
– All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.
8. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please reach out to us at (484) 288-2968 or hello@beam1st.com. We will be happy to assist you in any way.